Responsible Gaming
Introduction
At Adrienne Jeffries, we're committed to promoting responsible gaming practices. Online gambling should be viewed as entertainment only, not as a way to earn money or solve financial problems. Gambling outcomes are based on chance, and the house always has a mathematical advantage. Please gamble only with money you can afford to lose.
Age Verification
Online gambling is only available to individuals aged 18 years and over in Australia. We take age verification seriously and reserve the right to request proof of age at any time. If you are under 18, you must not use our services.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following warning signs in your behaviour, please seek help immediately:
- Chasing losses by gambling more to try to recover money lost
- Hiding gambling activity or lying about the amount of time and money spent
- Unable to stick to predetermined time or spending limits
- Gambling with money needed for essentials like rent, bills, or food
- Feeling anxious, irritable, or restless when not gambling
- Neglecting work, study, family, or social responsibilities due to gambling
- Borrowing money to gamble or to pay gambling debts
- Increased tolerance—needing to gamble with larger amounts for the same excitement
- Failed attempts to cut back or stop gambling
- Using gambling to escape problems or negative emotions
Self-Help Tools
We provide tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount of losses you're willing to accept
- Reality Checks: Enable reminders during gaming sessions to reflect on time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from our platform if you need a break
- Account Cooling-Off: Request a temporary suspension of your account to step back and reconsider
- Take a Break: Use our pause feature to suspend your account for a cooling-off period
To access these tools, please contact our customer support team or visit your account settings.
Support Organisations in Australia
If you or someone you know is struggling with problem gambling, free and confidential support is available:
-
Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Free counselling, self-help resources, and information for Australians affected by problem gambling -
Gamblers Anonymous (Australia)
Support groups and peer assistance for problem gambling recovery -
Problem Gambling Services (State-based)
Many Australian states offer dedicated problem gambling helplines and counselling services
International Support Resources
If you're accessing our services from outside Australia, here are additional resources:
- United Kingdom: GamCare and GamStop
- Canada: Responsible Gambling Council
- United States: National Council on Problem Gambling
If You Need Help
If you believe you have a problem with gambling, please reach out for help immediately. Problem gambling is a treatable condition, and support is available. Speaking to someone—whether a counsellor, trusted friend, or family member—is the first step toward recovery.
Contact Gambling Help Online today for free, confidential support.
Our Commitment
Adrienne Jeffries is committed to supporting responsible gaming. We work with gambling regulators and support organisations to ensure player safety. If you have any concerns about your gambling or require assistance, please contact our support team or the organisations listed above.